kazino-game24.online is preparing a series of publications about professions in casinos

kazino-game24.online editors announce the launch of a new column dedicated to professions in land-based and online casinos . A series of publications will consist of interviews with representatives of the gambling industry who are ready to share with readers little-known facts about how the gambling business works.
Professional croupiers and Live Casino dealers, developers of slot machines and platforms for websites will become the heroes of publications gambling, PR managers, representatives of financial services and owners of online casinos. With some of them, we managed to arrange an interview only on condition of anonymity, so the communication promises to be especially interesting.
The editors are also looking for heroes among experienced gamblers for a new section. We plan to publish interviews with high rollers, jackpot holders and bright streamers.
If you are ready to share your interesting experience of your own casino game or think that your story will be useful to other players, leave comments or write to the editor via 681форму обратной связи.
Opens a new sectioninterview with a Russian-speaking casino support specialist. You can become co-authors of the publication, for this, leave your questions to the hero in the comments under this news. The best of them will definitely get into the final version of the material.
Do you have a wish for people who are passionate about gambling?
What is your attitude towards gambling?
When did you first encounter gambling? How has their attitude changed over time? Tell us about your first online casino experience.
Do you play by yourself? What are your favorite online casino games or slots?
Let's just say I'm interested in this profession . Where can I look for a job? Where can employers find me?
What are the most common requirements of an online casino when hiring for support staff?
How much does a support worker earn on average? Enough for life? In which direction do you plan to move further as a specialist?
According to the questions from the players in the support, could you divide them into groups?
As a support person, you have to communicate with players from different countries anyway. Is the mentality of users very different?
For example, if users write you wishes about slots or functionality - where do you send them? And how often do such wishes come true? Does the casino administration take into account such comments for future development, or is it following its hard plan?
Let's Let's simulate a couple of situations to understand the internal kitchen. Describe your actions for 2-3 typical situations?
How many applications per working Do you have time to process the shift?
How many people do you have working in support? With what schedule? How is the technical support team formed in general? Were there blockages when there were too many applications that you could not cope with?
How to start talking correctly with the support service to quickly get the information of interest?
What is the situation with staff turnover in this professions? Do people most often go to work in other casinos or change their field of activity?
How are you spending your leisure, taking a break from work? Dealing with negativity after work?
What's your work schedule like?
And how do your family, friends and loved ones feel about your work? After all, many people have a negative opinion about the casino.
I think that working with people is not easy work . A lot of negativity from disgruntled players? How do you deal with it?
I recently read an article about casino fraud. The author wrote that in unscrupulous casinos, employees stir up their schemes with players. How is this issue controlled by the administration of the online casino?
There are some rules communication with the client? How is the work of support staff monitored?
Tell me please - how is your workflow organized? What software do you need to work?
Have you had any cases of personal acquaintance and informal communication with casino customers?
Are casino employees allowed to play for money in it? Or is it prohibited by internal policy?
What innovations do you expect in the future in your work. What will this profession be in a year, 5 and 10 years?
And one more thing, for all did the specifics change during your work?
In addition to communicating with clients, support duties include like testing new games, site functionality, etc.? If so, which of the new slots do you remember the most?
I'm still interested - have any dangerous situations occurred in your work?
I read that chatbots and AI are now actively developing , quite a good substitute for the usual help desk operator. How does this apply to the gambling industry?
There are non-standard situations in any job. What have you encountered?
Who most often violates the rules of the casino and how? 1165
What are the most frequently asked questions to support staff? Are there any "hot" and frequently asked questions?
Is there any difference in working in our casinos and Western? In general, how developed is the gambling industry in our country compared to abroad?
How difficult is it to work in support? Do you have any nuances and "pitfalls"?
I want to ask about working in the support service . What are the responsibilities of a technical support worker? Do customers fool their heads with questions?) What are the duties of an employee? And in general - is it possible to somehow grow up in a career ladder? For example, to the head of the support department? If so, what is the difference in responsibilities between an ordinary employee and a manager?
Good day . I'm interested in the question - how did you get into the gambling industry? I recently became interested in this topic, so what is your experience, profession in this area? Is it profitable to delve into this niche and learn? What skills do you need to have?