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Online casino Underground

• About the casino
• Bonuses and promo codes
• Software and slot machines
• Live Dealer Games
• Other casino products
• Registration
• mobile version
• Loyalty program
• Support service
• Advantages and disadvantages

About the casino

This gambling project is a must-see fans of the legendary video game Need for Speed. The main logo is identical to the one that fans of virtual racing remember. The color scheme chosen is also appropriate - everything is decorated in blue tones.

Information about the owners of the project is ambiguous. The user agreement states that the information on the site is provided by Underground LTD, although license No. 8048/JAZ from Curacao is issued to AG Entertainment N.V.

The interface is translated into two languages ​​- Russian and English. Many sections and functions have been named according to the racing theme. For example, the operator called the Personal Account a garage, replenishment of the account - refueling, and withdrawal of winnings - draining fuel.

There is a floating button in the lower right corner, when clicked, a menu opens. Through it, you can not only contact the support service, but also leave an opinion or read player reviews. It is noteworthy that there are quite a lot of negative messages here from users complaining about the support service, payments and other things.

On Facebook, Twitter and VKontakte, the operator has open official pages where he periodically publishes useful information and news for players. There is a shop in the casino. It allows customers to buy free spins packages, cash bonuses, lottery tickets and even loyalty program ranks.

Bonuses and promo codes

Free spins for registration. For confirmation of mail and mobile phone, the operator issues a no deposit bonus - 100 free spins for the Minotaur slot from Endorphina. Winnings must be repaid with wager x25.

200 free spins for Jack and the Beanstalk. This is the first of three welcome bonuses available. When activated, the other two are cancelled. For replenishment of the account from 5000 rubles, the player is given 200 free spins for the Jack and the Beanstalk slot with x20 wager. You can activate the bonus within 48 hours after registration.

100 free spins for Wild Wild West. Another welcome bonus, activation which makes others inaccessible. To get it, you need to make a deposit of 3000 rubles. The wager for winnings from free spins is x20. The promotion is available 48 hours from the moment of registration.

200% bonus. The last welcome promotion that you can choose instead of free spins. To activate, a deposit of 1,000 rubles is required. Wager - x30. The maximum bonus amount is 50,000 rubles. The promotion must be used within 48 hours after registration.

30 free spins in Butterfly Staxx. A deposit of 750 rubles allows you to activate this promotion and get 30 free spins. Winnings earned with these free spins are subject to x15 wagering requirement.

50 free spins in Eggomatic. To get 50 free spins, you need a deposit of at least 3,000 rubles. Wager — x15.

Spring bonus. Temporary promotion giving 100% to the deposit amount from 1,000 rubles . The bonus is valid until March 19, 2021. The maximum amount that can be received is 120,000 rubles. The money must be wagered 15 times.

Monthly free spins. Every 30 days, the operator selects the slots for which free spins will be issued as part of this bonus. You can activate it through your Personal Account. Winnings received with the help of free spins are credited with x20 wager. The bonus is given without a deposit, but on the condition that the user made at least one deposit last month.

Free spins for achievements. Users are given free spins for their favorite slots. To do this, you need to replenish your account with a certain amount.

Birthday gift. Each player receives a small cash reward if they contact support 2 days before or after the holiday date. The size of the gift depends on the rank in the VIP program:

If you win with this money, you will be allowed to withdraw no more than 100% of the gift amount. Thus, if a user with the status of Carrier rises from 500 rubles to 3000, he will be allowed to withdraw only 1000 (500 promotion + 500 kush). The rest of the money will be forfeited.

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Software and slot machines

Gambling entertainment catalog includes software from more than 40 providers. In total, there are about 2,100 titles in the collection, of which approximately 95% are slot machines. If you move the mouse cursor over the Providers button in the main menu, a list with all manufacturers will open at the bottom. This list includes Booongo, EGT, Endorphina, Igrosoft, IGT, Microgaming, NetEnt, Novomatic, Playtech, Playson, Pragmatic Play, Spinomenal, Yggdrasil and many others.

There are demo versions for all titles on the site, but the operator does not allow playing slots in Underground Casino for free before registration.

Games with Live Dealer Games

The collection of Live Dealer Games features streams from several developers: BetGames, Ezugi and Pragmatic Play. It is not allowed to bet with free chips here. It is only allowed to start broadcasts while watching the gameplay from the side. This feature is only available to registered users.

Other casino products

At the casino about 25 online roulettes, allocated in the appropriate section. Among them are European, American and other versions. For card games, the operator also created a separate category, which includes blackjack, baccarat, poker and others. There are more than 50 titles in total. Another category has been opened for online keno-type lotteries.

Lotteries. Large cash prize draws are held on a regular basis. Tickets for participation are received by all clients who replenish their account with a minimum amount of 500 rubles. For example, with a transaction of 2000 USD, the user will immediately receive 4 tickets. If you play slot machines for free, you will not be able to get lottery tickets.

Races. This is how tournaments are called in casinos. During the preparation of this review, four competitions are being held on the site at once, in three of which money is played, and in one - free spins. Participants need to replenish their account and wager real money. At the same time, race points will be earned, allowing you to occupy the appropriate places in the standings.

Sports betting. In the very center of the main menu there is a button, when clicked, the betting site should open. Unfortunately, at the time of writing this review, when trying to navigate to sports betting, a blank page appears.

Registration

To open an account, you need to fill out a small registration form, indicating the login, password, mail and account currency. Instead of the classic option of creating an account via email, you can log in to the official website via social networks. The operator allows you to use profiles from VKontakte, Twitter, Mail, Odnoklassniki, Facebook and Google. Immediately at the registration stage, it is proposed to choose one of three starting bonuses.

The administration requests the documents for account verification from the players at any time at its discretion. The document verification procedure lasts up to 72 hours. Basically, it is required when withdrawing winnings.

Mobile version

Underground Casino official website at smartphones do not display as well as on computer screens. All gambling games are arranged in one column, which is not very convenient in terms of navigation. The main menu is hidden and only opens when you click on the corresponding button in the upper right corner. The operator does not offer to download the Underground Casino client or a mobile application, so you have to launch the machines through a browser.

Loyalty program

Each client who starts playing Underground Casino on the official website, receives the status of Carrier. He is the first in a row in the loyalty program, which consists of nine levels. Each of them allows you to get a better exchange rate of game points and an increased percentage of weekly cashback.

In order to earn points to level up, you need to play with minimum stakes set for the current status. For each user receives 1 point.

Каждый понедельник в 00:30 по МСК происходит начисление кешбэка за прошедшую неделю. Его размер зависит от текущего ранга в VIP-программе. Бонус рассчитывается от суммы сделанных взносов при условии, что пользователь по итогам недели сыграл в минус.

Support service

Users contact technical support for various reasons. Some of the requests are related to financial aspects. If the client prefers to play slot machines at Underground Casino for money, accumulates a certain amount and is going to withdraw it, they may request verification. In this case, the issue is resolved through the support service. There are other situations in which it is necessary to contact consultants. This can be done in several ways: by e-mail, by phone or via chat on the website. Experts don't answer right away. Even when sending a message to live chat, you have to wait from 10 to 30 minutes.

Pros and cons

The operator offers a detailed bonus program. It also allows you to win money in slot machines, lotteries, tournaments and from real dealers. The site operates with a verified license, but is owned by an unknown operator. With all the advantages of the network, there are often negative reviews from users who have had to play at this online casino. Many complain about non-original software and difficulties in communicating with the support service, especially on financial matters.

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GorbyshkaBeginner

April 23, 2021

For the first time I see an online casino with a license and fake slots. Because of this, I strongly advise you not to play here. The operator turns RTP as he pleases. They are trying to cloud the heads of the players by offering an extensive bonus program. And the wagering conditions are adequate. But you just can't do them. Due to the scripting of the slots, you are unlikely to beat even the x25 wager. I started playing here last year and even got a profit, but there were problems with payments. However, he still received money. In general, everything is very strange and I have no confidence in the operator. I don't play here anymore, because next time I might not be lucky - my account will be blocked and you won't prove anything to them.

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